Refund & Cancellation Policy - Oil & Gas Services and Equipment Conference and Exhibition Sabah 2026

Refund & Cancellation Policy

Oil & Gas Services and Equipment Conference and Exhibition Sabah 2026 (OGSE Sabah 2026)
Organiser: Sabah Oil & Gas Services Council (SOGSC)
Last updated: February 2026

1. Conference Delegates

1.1 Cancellation by Delegate
Cancellation requests must be submitted in writing to enquiry@ogsesabah.com.
Cancellations received on or before 9 May 2026: A refund will be issued, minus a 10% service charge.
Cancellations received after 9 May 2026: No refund will be given.

1.2 Substitution
Substitution of a registered delegate is allowed at any time prior to the event at no additional cost. The substitute delegate must be nominated in writing to enquiry@ogsesabah.com.

1.3 No-Show
Registered delegates who fail to attend the event without prior written cancellation will not be entitled to any refund.

2. Exhibitors

2.1 Cancellation by Exhibitor
No refund will be given upon cancellation of exhibition booth(s)/space.
The initial 50% deposit paid upon registration is non-refundable under all circumstances.

2.2 Substitution & Transfer
Substitution or transfer of booth(s) to another company/organisation is accepted with a minimum of 3 months’ prior written notice to the Organiser.
The Organising Committee reserves the right to sell registered booths for which no payment has been received 3 months before the event.

2.3 Late Payment
Exhibitors shall be liable to pay late payment interest at the rate of 1.5% per month on all outstanding amounts, calculated daily from the due date until full settlement.

3. Sponsorship Packages

Refund and cancellation terms for sponsorship packages (Diamond, Platinum, Gold) will be specified in the individual sponsorship agreement. Please contact the Organiser for details.

4. OGSE Golf Networking Day

Cancellation and refund terms for the OGSE Golf Networking Day follow the same policy as conference delegate registrations, unless otherwise communicated at the time of registration.

5. Cancellation by the Organiser

If the Organiser cancels the event at its own accord prior to the official announcement: A full refund of all fees paid will be issued, free of interest.
If the event is cancelled or rescheduled due to circumstances beyond the Organiser’s control (force majeure): The Organiser will assess each case individually and make reasonable efforts to offer refunds or alternative arrangements. There is no automatic entitlement to a refund under force majeure circumstances.
Force majeure events include, but are not limited to: natural disasters, pandemics or epidemics, government orders or restrictions, civil unrest, and any other events beyond the reasonable control of the Organiser.

6. Refund Processing

Approved refunds will be processed within 30 business days from the date of approval. Refunds will be made via the original payment method where possible. Bank charges or transaction fees incurred during the refund process shall be borne by the participant.

7. How to Request a Cancellation or Refund

All cancellation and refund requests must be submitted in writing to:
Email: enquiry@ogsesabah.com
Tel: +6 088 889 858 / +6 088 297 226

Please include the following information in your request:

  • full name of the registered participant,
  • company/organisation name
  • registration reference number (if available)
  • reason for cancellation, and preferred refund method.
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